To make a reservation check availability chart then contact us via e mail or telephone
Italy + 39 346 626 0301
reservations@la-serenissima.com
TERMS & CONDITIONS OF BOOKING
- These booking conditions will form part of your (client) holiday contract with La-Serenissima. Please read them carefully and print a copy for your records.
- Lettings will always commence on a Saturday. Although we try to keep the availability chart up to date please contact us by e mail to confirm.
- When we have confirmed availability a deposit equal to 25% of the rental cost will be payable within seven days. This is payable to La-Serenissima by cheque. The balance is due no later than eight weeks prior to the commencement of your rental period. No reminder will be issued. Full payment is required if booking within eight weeks of your rental period. If payment is not received within this time we willl regard your booking as cancelled and you will be liable for cancellation charges see item 7.
- Confirmation of the booking and payment of the deposit constitutes acceptance of these terms and conditions.
- You will also be required to pay a security deposit of £750.00. This will be returned to you within fourteen days of the end of your holiday in full, unless they are any breakages, damages or items that require repair. In that case the items will be replaced or repaired at cost and you will be refunded the balance and sent the replacement/repair receipts.
- Should you wish to make an alteration to your booking we will endeavour, where possible, to help. There will be a charge of £25 for each alteration.
- All cancellations by the client are subject to a cancellation fee as outlined below. a. Over 60 days to rental period - 25% of total rental cost b. 40 to 60 days to rental period - 50% of total rental cost c. Less than 40 days to rental period - 100% of total rental cost.
- It is a condition of the rental of the property that you purchase your own adequate holiday and personal injury insurance. We further recommend that it includes both cancellation and curtailment protection to cover the non-refundable costs of your trip.
- The price includes: bed linen, towels, water, electricity and final cleaning. However, a meter reading is taken at the start and finish of a tenancy and excessive use of electricity will incur an extra charge. The price does not include central heating which can be made available at the cost of £150 per week. Additional cleaning may be arranged in advance at £25 per day.
- La Serenissima, or it's representatives, assume no responsibility or liability for any claims, expenses, damages or other financial loss, whether to a person or property, arising from injury, accident death, delay, alteration or inconvenience, by whatever cause, including airline scheduling, default, strike, terrorism, war, hostility, civil disturbance, quarantine, or resulting directly or indirectly from acts of God.
- No more than a maximum of 12 adults will be accommodated. Cot & highchair are available.